Communications Conference 2027
Clear communication decides whether residents and customers take part, trust the service and act on change. From new collection services to policy reform, the sector has more to explain than ever.
We are hosting the Communications Conference 2027 on Thursday 4 February in London - a dedicated one-day event bringing together communications, engagement and sustainability professionals from local authorities, operators, producers and agencies to share what works in practice.
About
Join us on Thursday 4 February 2027 in London for the Communications Conference 2027, the sector’s dedicated event for communications, engagement and behaviour change.
As the waste and recycling sector continues to evolve, effective communication is essential to engaging residents and customers, building trust and helping organisations explain complex messages with confidence.
The 2027 programme will explore the latest approaches, challenges and opportunities shaping communications across the sector, with practical insights, real-world examples and expert perspectives. The full agenda and speaker line-up will be announced in due course.
Key themes
- Resident and customer engagement - practical approaches to reaching people and keeping them involved
- Behaviour change - what drives participation and how to measure it
- Communicating policy change - explaining new schemes and service changes clearly
- Targeted campaigns - using local insight and data to get the right message to the right people
- Digital and social media - what is working for councils, contractors and brands
- Brand and storytelling - building trust and a recognisable voice
- Internal and external information flow - getting the right information to colleagues, partners and the public
- Case studies - real campaigns, honest results and lessons learned
Ticket Information
Early Bird: (Register before 14th January 2027)
Standard Conference pass:
£365 + VAT
Local Authority Conference pass:
£235 + VAT
Standard: (Register after 14th January 2027)
Standard Conference pass:
£420 + VAT
Local Authority Conference pass:
£250 + VAT
Who should attend
The Communications Conference 2027 is essential for anyone working in or alongside the waste sector who needs to engage the public, customers or stakeholders.
- Local authority communications and engagement teams - planning and delivering resident campaigns and service change messaging
- Local authority waste and recycling officers - responsible for service delivery, participation and public information
- Waste management and recycling contractors - communicating with residents, clients and partners on behalf of authorities
- Producers, brands and compliance schemes - reaching consumers with clear recycling and packaging messages
- Behaviour change and campaign specialists - designing and measuring campaigns that change what people do
- Marketing, PR and creative agencies - working with waste and recycling clients
- Sustainability and environmental professionals - building trust and understanding around environmental goals
- Technology and service suppliers - supporting engagement, data and communications
- Trade associations and industry bodies - representing members and shaping sector messaging
Sponsors
Get involved
Join us at the UK’s dedicated conference on communications in waste and recycling, bringing together communications, engagement and sustainability professionals from local authorities, operators, producers and agencies at a time of constant change for the sector. Engage as a speaker, showcase your services as a sponsor or partner, or join us as an attendee to hear what is working in practice and network with peers across the industry.
