Event Overview

Join Ofcom and stakeholders from consumer groups, charities, debt advice and digital inclusion organisations to discuss how affordability pressures are affecting people’s use of communications services and their ability to stay connected. We will also explore ways to support consumers in engaging in the market so that they can get a good deal that meets their needs.

Secure your place today. Attendance is limited and will be allocated on a first-come, first-served basis.

What to expect

Attendees will have the opportunity to join discussions across two themes:

• Affordability: Making the broadband market work for vulnerable customers.
• Engagement in the market so that customers can secure a good deal: Making competition work for everyone.

The discussion will inform Ofcom’s ongoing work on affordability, vulnerability and consumer engagement. It will also provide an opportunity to share insights from Ofcom’s research.

Guest speakers will include:

• Simeon Yates, Professor of Digital Culture, Liverpool University
• Ed Leighton, Strategy Director, Connection Project
• Richard Neudegg, Director of Regulation, uSwitch
• Emma Stone, Director of Evidence and Engagement, Good Things Foundation

And more to be announced soon.

When

13:30 - 16:30 

 (registration at 13:00)

Where

Ofcom, Riverside House,

2a Southwark bridge road, London, SE19HA

Planner

ofcomevents@ofcom.org.uk